Frequently Asked Questions

Where are you located?

Well & Good Acupuncture is a home-based clinic located at 40 Byrne Circuit, Moil. Ample street parking is available.

What are your operating hours?

Clinic hours are Tuesday to Saturday 9am to 5pm. Saturday appointments are generally available for follow up consultations only. Bookings are strictly by appointment only.

How do I make a booking?

Bookings can be made here or through our online booking portal located at the top right-hand corner of our website.

What if I can’t make an appointment?

If you need to cancel or change your appointment, please provide sufficient notice so that another client may fill your scheduled appointment time. Cancellations within 24 hrs require email notification sent to info@wellandgood.net.au and a cancellation fee of $85 will apply unless urgent/unforeseen circumstances apply.

How much does it cost?

Initial consultations are $140. Follow up consultations are $90.

How long do consultations last for?

Initial consultations take approximately 90 minutes to complete. Follow up consultations last for 60 minutes.

Should I avoid eating before my appointment?

For increased benefits from your acupuncture treatments, please do not come with a completely empty or completely full stomach, nor under the influence of alcohol or other recreational drugs.

How do I make payment?

So that we can focus more of our time treating you, our preferred payment method is via internet bank transfer. We will provide you an invoice via email after your treatment, and request that payment of your account be made as soon as possible.  

If you require a receipt for your records please email us at info@wellandgood.net.au and we can provide this to you.

Can I claim a rebate from my health fund?

As a registered Acupuncturist, a rebate from your private health fund should be available providing you have acupuncture cover. Please consult your individual health fund’s terms and conditions for more information on eligibility requirements. 

If you require a receipt to claim a rebate from your nominated health fund please email us at info@wellandgood.net.au and we can provide this to you.

Do you have a COVID-19 safety plan in place?

Well & Good Acupuncture is a health clinic where people gather, sometimes in close proximity. Increased hand hygiene practices and frequent cleaning of clinic linen and communal surfaces is undertaken to reduce any risk of disease in response to COVID-19. Other infection control strategies are in place to protect both clients and practitioners including assessing the risk posed by people with particular infections and clinic syndromes, aseptic techniques, correct disposal of sharps and clinical waste, the use of single-use sterilised equipment, sterilisation and disinfection of re-useable equipment and use of personal protective equipment such as gloves and facial masks where appropriate.

What is the difference between an Acupuncturist and Dry Needling?

The Achilles heel of our profession, which needs improved regulation. 

‘Acupuncturist’ is our protected title as a Chinese medicine practitioner, while the act of needling is called acupuncture. 

Dry Needling is also a form of acupuncture, however this can be provided by an unregistered therapist, of which we do not have influence over. Many dry-needler’s are only limited in treating musculo-skeletal discomforts only and therefore unable to treat other body system disorders.

An Acupuncturist must complete a four-year Bachelor of Health Science (Chinese Medicine) degree whereas a dry needler need only complete, in many instances, online study with only a 12-hour practical course – a big concern for public health and safety.

Are you a member of any professional bodies?

Well & Good Acupuncture is registered with the agency Australian Health Practitioner Regulation Agency (AHPRA), our peak governing body and supported by its national board, the Chinese Medicine Board of Australia (CMBA). Under current Health Practitioner National Law, we are obligated to disclose the comprehensive extent of our services. Although there exists numerous randomised controlled trials and other types of treatment evidence open to systematic review, AHPRA is only limited to providing approval of acupuncture treatment for the assistance of pain management, fatigue and nausea related to many chronic diseases, acupuncture for pregnancy-related pain, acupuncture as an adjunct for IVF and acupuncture for the flow on effects of external stress.

Well & Good Acupuncture is also registered with the Australian Acupuncture & Chinese Medicine Association Ltd (AACMA).

Why seek acupuncture and Chinese Medicine?

Current Australian Health Practitioner Regulations restrict acupuncturists’ approval to providing relief for a specific set of health ailments. Numerous randomised and controlled trials and research however has shown positive results in the use of acupuncture treating episodic migraine, low back pain, tension-type headache, low‐back and pelvic pain during pregnancy, irritable bowel syndrome, insomnia, chronic pain, chronic prostatitis/chronic pelvic pain syndrome, depression-related insomnia and depression.

Further information regarding the many benefits acupuncture and Chinese Medicine offer can be found at: The British Acupuncture Council’s Research digest and The Cochrane Library.